Shipping Policy
At FuzzyCats, we’re passionate about delivering premium pet accessories to every corner of the globe. Whether you’re ordering cozy collars, playful toys, or stylish pet outfits, we’re committed to ensuring your items arrive quickly, safely, and with care.
Shipping Regions & Estimated Delivery Times
We currently offer international shipping to the following regions:
| Region | Estimated Delivery Time |
|---|---|
| United States | 2 – 3 business days |
| Canada | 3 – 5 business days |
| United Kingdom | 5 – 7 business days |
| European Union | 5 – 7 business days |
| Rest of the World | 15 – 17 business days |
Please note these timeframes are estimates and may vary slightly due to local customs, seasonal demand, or courier issues.
Order Handling & Processing
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All orders are processed within 1 to 2 business days after your purchase is confirmed.
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You will receive a tracking number via email once your order ships.
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Orders placed on weekends or holidays will be processed on the next business day.
Shipping Fees
Shipping costs are calculated during checkout and depend on your location, order size, and weight. You will see the total shipping fee before confirming your payment.
Customs, Duties & Taxes
International orders may be subject to duties and taxes imposed by the destination country. FuzzyCats is not responsible for any customs fees incurred.
Lost or Stolen Packages
If your order is lost or not delivered within the estimated timeframe, please contact us at contact@fuzzycats.shop with your order number. We will investigate with the shipping carrier and assist you with the next steps.
Contact Information
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Email: contact@fuzzycats.shop
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Phone: +44 7362 342247
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Address: OUALI ENTERPRISES, LTD., 2nd Floor College House, 17 King Edwards Road, Ruislip, London, HA4 7AE, United Kingdom